Spa Etiquitte

Appointments

 

Appointments may be booked by calling us at 470-781-1221 or by completing the contact form. Many of our services are booked weeks in advance so it is best to call ahead to schedule your appointment. When booking your appointment, you will be asked for a deposit of either $50.00 to $100.00 depending on the price of the service. Your card will be charged the deposit and the amount will be deducted from the balance due at the time of your service. To protect the privacy and security of our clients, we do not keep card information on file.

 

Cancellations

 

To receive a refund of your deposit, we require you to cancel or reschedule no less than 24 hours before your appointment.

 

When to Arrive and Late Policy

 

Please arrive 10 to 15 minutes prior to your scheduled appointment time. For microblading and microneedling, arrive about 20 to 30 minutes early for numbing. If you are running more than 15 minutes late, you will need to reschedule your appointment and you will lose your deposit and will have to put down another deposit. The following applies for no-shows:

  • First No-Show – Client loses deposit and is required to put down another deposit when rescheduling the appointment.

  • Second No-Show – Client loses deposit and is required to put down a deposit for half of the amount of the service when rescheduling the appointment.

  • Third No-Show – Full amount of service is due at time of booking.

 

Gratuities

 

Gratuities are not included in the value of the services, 18% to 20% is suggested.

 

Cellphones and Devices

 

We kindly ask that you turn your cellphone and devices to silent or off upon entering the spa.

 

Children

 

To maintain a quiet and peaceful environment, we prefer no children in the spa. We do recognize each situation is different so for further information, please call us.